Bobbo wrote:
If not the portable unit, it is user serviceable. They will ship you the replacement part, and you install it. The portable is not user serviceable.
Having chosen a hard wire EMS-HW30C over the portable EMS-PT30C but being quite familiar with both versions I'd say it's not entirely true that the portable unit is not "field serviceable". In fact, the portable unit can also be opened by removing the same six screws that are used to hold the top plate to the hard wire version. The difference is the portable version has a rubber seal to keep out water whereas the hard wire version does not. That said, Progressive might insist that if a portable unit is opened by an owner such action would void any warranty on the product ... if so that in itself may by definition then make the portable unit not "field serviceable". ;)