Forum Discussion
djsamuel
May 01, 2014Nomad
I would rank my experience so far as similar to The Texan's. The purchasing experience was great. During the walk through, a couple of items that were cosmetic in nature (scratched cabinet door and a miscut panel for the refrigerator). We were told the parts would be ordered and we would be notified when they were in. We purchased in September. I heard nothing, emailed them in October and November, called and was sent to voice mail after being transferred to service. Finally received a voice mail from someone in december. Called back and was sent to voice mail, and again never got a reply. Then a couple of more emails and phone calls. Then I got sick and am finally recovering along with having my daughter's wedding in early April. So now I'm ready to try again. I haven't been pushing since we've been using the camper and we have no functional problems at all. It is just the lack of response that is bothersome.
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