They did train workers for Dealers at former factory service, many years ago.
American Coach has some of the best. Many have been there for years from old Fleetwood days. They know where to look and what to do.
Not going to name names. They may have to increase their pay to keep them.
Hard to keep good people.
I've often though of tipping or buying lunch for the whole shebang, they were/are that good, but it isn't allowed.