Starcraft, less than 12hrs old and already issues

If it's only a few loose screws, I'd suggest you fix it yourself. Yes, it's covered by the warranty and you shouldn't have to do it but if you're going to bring the rig back every time a screw comes loose, the dealer will have the RV more time than you will. It's a thing about RV'ing, learn to do some repairs on your own.