Forum Discussion
demoon
Jul 28, 2014Explorer
Always ask for a supervisor if you are having a problem with any service.
I am waiting for a problem with Allstate Roadhelp given all the issues I have seen on forums. However, the two times we have had to use them, the experience was fantastic. No phone tree issue, first question asked by rep was,are you safe. Dispatched an appropriate wrecker in both instances, they arrived in a very reasonable amount of time and towed us to an appropriate repair facility.
I am waiting for a problem with Allstate Roadhelp given all the issues I have seen on forums. However, the two times we have had to use them, the experience was fantastic. No phone tree issue, first question asked by rep was,are you safe. Dispatched an appropriate wrecker in both instances, they arrived in a very reasonable amount of time and towed us to an appropriate repair facility.
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