Tell me about USAA insurance

I got a quote from them a couple months ago. Half again as much as GEICO

We have been USAA insurance customers well over 45 years.

We insure everything with USAA except our RV. USAA uses Progressive for insuring RV's - but it's still "through" USAA.

USAA is not the least expensive insurance but, IMHO, their service is world class so we don't price shop insurance. We get bonus money back twice every year from USAA ... which in affect reduces our premium costs around 15% per year.

Same here - great company. The RV and other toys get referred through to progressive. I don't shop for insurance as I feel like I'm getting good protection and they don't play games.

They've sent adjusters to give me an estimate of a totaled vehicle, even when another insurance was at fault. I simply forwarded USAA's value and got a check.

Not always the best price, but unbeatable for service. We have auto insurance and all banking with them.

Been a member since 1978. House, cars, jewelry are insured through them. As stated earlier, they outsource their RV insurance. I did get my RV loan through them as well, one of the easiest transactions I have ever done. Filled out the paper work on line, digital sign the documents, sent the check overnight express.

As also stated, not the cheapest, but absolutely great customer service.

Have been a member of USAA for 54 years. Auto insurance, banking and RV loan all through them. Don't have progressive insurance through them. I'll remain a customer as long as I need any of their services. All my kids have auto and homeowners with them. You will never find better customer service.

pnichols wrote:
We have been USAA insurance customers well over 45 years.

We insure everything with USAA except our RV. USAA uses Progressive for insuring RV's - but it's still "through" USAA.

USAA is not the least expensive insurance but, IMHO, their service is world class so we don't price shop insurance. We get bonus money back twice every year from USAA ... which in affect reduces our premium costs around 15% per year.

X2 I only have been with them 48 years - 93% of there customers stay with them for life - I will

42 years with them, auto, rv, home, and some banking. No complaints or negative experiences.

As stated customer service is top-notch.

They are actually an auto insurance company and then partner with third parties for other coverages (ie. progressive for RVs). This doesn't always make them the cheapest.

Almost went with them but had a claim 4 years ago (not auto) and company that handled their umbrella policies wouldn't write it without 5 year clear history.

Went with another company, got all the coverages I needed (auto, home, rental, rv, umbrella) quite a bit cheaper and so far their customer service has also been outstanding.

I almost went with them until I found out how great their "customer service" was around 2004/2005. USAA cancelled home owners insurance for everyone in FL and along the Gulf Coast after the hurricanes did all the damage. Didn't matter if one's home was damaged or not, come renewal time...well, there was no renewal.

My daughter and SIL have been with them for a number of years and love them. I almost thought about calling them when we moved but remembered FL and the GC. I suppose if you live in a place that has almost zero chance of damage due to Mother Nature then they might be a good choice. I just know they left thousands of good folks high and dry with no notice.