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Campforever's avatar
Campforever
Explorer
May 28, 2021

Towing Disaster-AAA

Broken down in the right lane of I-95 South at mile marker 92 in Georgia, could not move. Total length of truck and camper is 48 feet. Called AAA, first call they said that "we have to call NC to see if your membership is valid" then they hung up. Second call, will be there at 4:45pm, it was 2:30pm. A very nice man pulled us out of the lane of traffic. 5:15pm, called AAA, no one had picked up the ticket, asked when they could tow, "Oh we can tow you to our approved repair garage," I requested a tow to a dealership 10.5 miles away, they hung up. Called back and they agreed to tow us to the dealership, it is now 6:30pm, "will be there soon." 8pm, called back, "we will be able to tow you sometime next week." It was Saturday afternoon and the individual stated, "we just can't help you!"
NO LONGER A MEMBER OF AAA, and have been totally lied to about the refund process. Lot more to the story, but space does not permit the details. THEY NEVER CALLED BACK OR PUT ME IN CONTACT WITH ANYONE WHO COULD HELP! We were abandoned.
  • Should have added to (my) previous post....

    AAA ERS, towing is not always *nationally* affiliated.

    Many past threads/posts alluding to that.....most seemed to be in the Eastern US.

    Your local AAA service may be outstanding - but "out of state" service may have problems!

    I have AAA (but *not* for RVs) in my home state. Every time I have used the service (for cars, pickups) it has been excellent.....one time a tow operator was pulling up behind me before I could end the call for service!
    (In-tank-fuel pump died - had to give car a push across the intersection...fortunately a slight "down-slope" incline which he witnessed).

    BTW: In So CA the DMV services provided by AAA, are always a *pleasure*..:C.. compared to that state agency...:(

    ~
  • joelc's avatar
    joelc
    Explorer III
    In N.C. I know that AAA does not cover RV's. I looked into it one time.
  • PatJ's avatar
    PatJ
    Explorer II
    I've had good service from AAA over the years for regular vehicle issues but never had an RV plan. I've heard so many RV horror stories about ALL roadside assistance companies recently that I no longer maintain an account as I'm usually in my RV when out of town.

    I agree with the group that says carry some cash, as well as a credit card. I plan to call a local tow in the unlikely event I have an issue, and pay whatever they ask.

    I'm not carrying thousands of dollars or anything, but a little bit might be helpful. What if there is no breakdown, but your 500 miles from home with 1/4 tank and the card machines are down state/nationwide or they don't take checks? Everyone should carry enough cash to get you home or >500 miles down the road in that situation. I can't imagine any police issues over a couple hundred dollars.
  • I deleted the trolling & off-topic posts (and a few collateral damage posts that quoted them).

    Please stay on topic (and leave the tinfoil hats at home).

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