Towing with a rental
My daughter is training to work in the claims dept of a major insurance/rental company. She told me yesterday that they spent days going over that contract that we all ignore, line by line and discuss...
Forum Discussion
agesilaus wrote:
I did not attend the training so my knowledge is limited. Apparently the woman who's car was shot up, admitted that she knew the neighborhood was dangerous, other than that I know nothing else. And this is for a national rental company's insurance.
I just posted this because people occasionally mention wanting to tow with a rental truck. And some may assume that the rental company is not really serious about saying no to that. They are.
Personally I don't 'have an axe to grind' since we do not rent vehicles.
Several years ago, someone pulled out from a side street and hit my almost new pickup truck. My truck was towed to the dealer for repairs and the persons insurance company tried to provide me with a economy car as a rental/loaner. I refused as the insurance statutes in Florida state that the loaner should be equivalent to the vehicle that was damaged... e.g if it was a luxury car, a luxury rental is to be provided, if it's a pickup truck being covered, a pick up will be the rental, etc. I told this to the agent, citing the statute #, and she reluctantly approved a pick up truck as a rental. When I went to pick it up, the contract said no towing... well, that it exactly why I needed a pickup, to tow my enclosed utility trailer. So I crossed out that clause, initialed it, had the rental agent initial and sign it and I was good to go. Bottom line, these companies do this on a daily basis and will bend the rules to their benefit, but if you are aware of the rules you have options, don't be afraid to use them
