Trip Advisor
Cautionary article about Trip Advisor When doing my research looking for places to stay, eat, or visit, I have relied heavily on Trip Advisors, but with a grain of salt. I only looked at those wit...
Forum Discussion
drsteve wrote:SpeakEasy wrote:
Read the Article.
Then, put yourself in TripAdvisor's (or any online review publisher's) shoes. If you publish something that is libelous you could be sued. If you publish allegations that damage a business, and those allegations turn out to be untrue, you could be sued.
I'm not necessarily defending TripAdvisor's business practices, because, as the article said, they aren't disclosing much about those business practices. But I am pointing out that a business like TripAdvisor HAS TO protect itself somehow from publishing stuff that is untrue and that could damage a business.
Not that any internet user ever puts anything untrue out there. No.
-Speak
Well, according to the article...A federal law passed in 1996 called the Communications Decency Act provided a broad shield of immunity to online companies that republish content from elsewhere. TripAdvisor is protected under section 230 of the act when reviewers say negative things about hotels and establishments, according to Krishnamurthy.
So no, they don't have to worry about lawsuits.
Good catch. I did miss that paragraph.
-Speak
