Tucson Camping World
Had to take our Motorhome in for warranty work ( our toilet wouldn't hold water) can't say enough about how friendly, helpful and professional the people there were. Especially Kim, who set up our ap...
Forum Discussion
Kim is very special and has really taken care of me. And I love the whole staff there; well, almost.
Here is what I am working thru right now. On Oct 8th I was to bring the 5th wheel in to Kim who knew we were coming in for new a/c unit and some other things which I would let her know about.
I was there on October 8th. Kim was out sick. So this other service adviser (name withheld on purpose) was to take care of me. He spent most of my time with him eating lunch and going in and out to check on things and leaving me sitting there that it took 5 times longer to get things settled.
Today is October 18th 3:15pm) and, even with repeated phone messages to them, and emails to them, and promises to hear back I have not heard a word as to what is going on.
I got a message from dear Kim this morning that she has now officially taken over my situation and will get back to me. And I think she will. Much of mine is GS Ext Warr so she will not be able to do anything until Monday probably.
I will not see any other service adviser there but, overall, am very pleased with the facility based both on past service experience and retail.
It is VERY hard finding good service work here in Tucson.
Here is what I am working thru right now. On Oct 8th I was to bring the 5th wheel in to Kim who knew we were coming in for new a/c unit and some other things which I would let her know about.
I was there on October 8th. Kim was out sick. So this other service adviser (name withheld on purpose) was to take care of me. He spent most of my time with him eating lunch and going in and out to check on things and leaving me sitting there that it took 5 times longer to get things settled.
Today is October 18th 3:15pm) and, even with repeated phone messages to them, and emails to them, and promises to hear back I have not heard a word as to what is going on.
I got a message from dear Kim this morning that she has now officially taken over my situation and will get back to me. And I think she will. Much of mine is GS Ext Warr so she will not be able to do anything until Monday probably.
I will not see any other service adviser there but, overall, am very pleased with the facility based both on past service experience and retail.
It is VERY hard finding good service work here in Tucson.
