Typical RV sales behavior

bacil wrote:

kerrlakeRoo wrote:

bacil wrote:

kerrlakeRoo wrote:

bacil wrote:
My questions weren't even technical. I asked for after sales services detail, warranty document and one technical bout the type of batteries and charger used in the rigs. So at least two of these they should have readily available as they have to deal with this on daily basis.

To a large extent salesmen don't deal with anything on a daily basis other than getting your signature. You would likely be shocked how many dont own, and never have owned one of what they sell.
The Holiday Rambler website does have the owners manuals available for download at the bottom of their homepage, and it does cover many questions. Specific brands of batteries, and even the converters are likely subject to change with them as with any other manufacturer, whoever offers the best deal on appliances etc likely gets the business.

I have already downloaded all the manuals, brochures, specs, diagrams i can find. These were just concrete questions for those specific units, something i can't get anywhere else - technical ones.

But the warranties etc. i bet everyone is asking for that when they buy a new RV. so they should have all the docs available. I know we have all the boatbuilders warranties even drafts for most common insurance policies that we show to customers how to insure their new yachts (we don't broker insurance)

Did you try to contact James that I mentioned earlier? I am also dealing with him on a new unit, but in person. I had liked him better than most I have run into, and he seemed willing to answer any questions. I would like to know if you tried to contact him on this and got the cold shoulder from his dealership also.

Yes i have not long ago, but they don't have any of the models in stock so i will wait for their response, lets give them at least a day and i will let you know.