We switched to a Curt Q24 a couple years ago. We are very happy with it, but there is very little room where it will release easily. First time we unhitched we ended up unpinning the top half from the legs to get off. Then we moved the truck and released it from the king pin. It took a little while but eventually we found the sweet spot for releasing it. As others have said take your time and you will get the hang of it. One idea may be to have one person trying to release while the other adjusts the landing gear. Raise it some, try to pull, raise it a little more, try again etc. You can see it but it is a narrow window.