JimboBillyBob - I highly recommend
this kit. For less than $20, it has made camping in the wind much nicer. We camp seasonal across from a farm. We have wind constantly. 150 feet down the camp road where the farm ends, no wind. Where we are, it is always windy.
We also have a Carefree electric awning. I have found that if the arms aren't in the same position (ours has 6 pitch settings), it can be very slow to retract. If they are more than 1 position apart, forget it. It sounds like there might be something wrong with yours. Ours is 7 years old and has been through serious winds (
80 mph gusts) while using the above linked Tie Down kit and our awning still functions like it did when we first brought the motorhome home.
BTW - The springs from the above linked kit did not survive the storm, but the awning did. The springs were stretched so far, they could not compress any longer. Without the springs, I am certain the anchors would have pulled right out of the ground. I replaced the springs for about $10.
-Michael