Warranty Question: who's on the hook for the initial labor?

GMandJM wrote:
Ask for reimbursement from Norcold. They will require proof that you paid the expense out of pocket and they may not pay anything if your repair place was not a Norcold authorized repair facility.

Ask nicely, of course.

Thanks, that's what I was planning...what is the typical protocol in this situation? Surely there are folks who have warranty issues while away from home base and can't take their rig to their original dealership.