TT Warranty question

no idea what you can/should do but I would be livid and losing my mind at the dealership. bring the work order with you as proof and remind everyone within ear shot what they said.

Can you tune a screwdriver or wrench? If so then problem solved!

Are these the screws that attack the lower trim to the trailer?

dodge guy wrote:
Can you tune a screwdriver or wrench? If so then problem solved!

Are these the screws that attack the lower trim to the trailer?

my thoughts also. if the problem is only loose screws keep it simple in my opnion. life is to short to waste at a dealership or dealing with small warranty claims.

i learned early how to diy most repair and maintenance work on TT. we are currently on our 2nd TT.

just a week ago i found our new TT purchased last november developed a small leak from slide window. my inspection found a window installation "**** eyed" that led to a recent small gap in the foam tape gasket on the frameless window. my walk thru pdi that i did myself missed it. you could not see it unless you totally removed the window treatment/valance and blind. not something you can do to an rv that you don't yet own on a pdi.

i could have taken it to the dealership and it would have been covered under warranty but we probably would have lost at least a month of camping waiting.

google search and youtube taught me how to remove the interior windown trim and correct the bad installation. took me 2 hours but i know its done correctly.

dodge guy wrote:
Can you tune a screwdriver or wrench? If so then problem solved!

Are these the screws that attack the lower trim to the trailer?

I can turn a screwdriver and wrench, and already tried that before taking it in the first time. Whatever they’re going into, an interior beam I suppose, seems to be stripped, as they won’t even tighten down. The edge of the slide begins to separate from the exterior wall on that side. I want to get it fixed because I could see that leaking and causing water damage issues down the road, and I think it should be covered under warranty since I notified them of the problem before the warranty expired.

eaton3122 wrote:
... seems to be stripped, ...

Get the right kind of "filler" and you can pump "it" into the existing hole, let it dry, and then screw it in again. Even if it's going into aluminum, you can find aluminum fillers that will bond also. The other option is a larger (diameter... not length) screw.

sounds like a minor issue, but regardless, you can always push for warranty repair but you need to do it now.

Whats a Warranty? fix it yourself.

The dealer didn't fix it the first time. What makes you think they will fix it the second?
If you are moderatly handy, fix it yourself and go camping.

In my experience, the dealer is telling tales. They don't want to do the re-work because they won't get paid a second time.

But, contact Wildwood/Forest River. Have proof that you raised the issue and that the dealer attempted a fix. They'll cover it under warranty and may very likely will let you go somewhere else.

I had a similar issue- the screws would tighten when extending the slide and would back out retracting the slide. The RV repair shop (note, not dealer) basically went through the wall and attached something on the inside. I can try to grab pictures if it would help.

As for who to have do the work, this dealer has already seemingly proved themselves incompetent. Can you find an independent repair shop to do the work? Wildwood will have a process for you to follow for it.

I think that since it was worked on under warranty and not fixed that it should be an on going problem. It was documented and supposedly fixed. Call the MFG and let them know about it.