jwmII wrote:
Normally the customer pays for incidentals such as lubes, oils, shop materials and even diagnosis. The manufacturer and the warranty co. along with the shop or service provider didn't take you to raise.
Not sure what the "manufacturer and the warranty co. along with the shop or service provider didn't take you to raise" means, but is the cost of diagnosing a warranty issue generally viewed as a deductible of sorts in effect?
Just so I am clarifying my question, I really don't know how RV warranty claims usually work. If you buy a rig from your friendly local RV dealership, hit the road for a thousand mile trip, then encounter an issue, you'd be in a similar situation as I am in. FWIW, the RV shop IS an authorized Norcold dealer.
