Forum Discussion
Tireman9
Mar 01, 2014Explorer
jgos929 wrote:
Well I just talked to Lippert and the tech guy acted like I was talking to him in Greek. He claimed he was unaware of the frame issues and since my trailer was out of warranty couldn't help me. I called BS on that and had him transfer me to the parts department. I spoke to a nice lady there that was aware of the problems and pulled up the lip sheet documenting the repairs required. She is sending me two plates so I can make the repairs. She did charge me for them but they were only $9 so no big deal. At least I'm starting to make some headway now.
Sounds like a complaint with NHTSA is in order. If they have a "fix" on the shelf with parts in stock the company is aware of the problem.
Can you post Make, Model, year of RV and any axle or frame specific info.
Also are there part numbers or should people just call Lippert directly and ask for parts Dept?
Got a phone # ?
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