What to do about dead new microwave?
Was heating water this am and heard a spark and smelled burned component. Microwave still has power, light, spinning tray. Does not heat up water. Skyline eco camp. Advent microwave. Used only...
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The last time this happened to our Dometic convection/microwave (our 3rd under warranty) we called Dometic. They sent the new one to a mobile tech that does lots of repair work in the RV park we were staying at and the mobile tech took care of the replacement. They even payed him a fee for the job and we did not have to pay anything. Dometic considers their microwaves as a consumable item and makes no attempt to repair them. Keep in mind that they do not give you a brand new warranty with the new unit. We pitched a fit over that and they did add an additional year to the original warranty since it was our 3rd unit.
