Who is responsible for discounts?
Is it the obligation of the business or the customer to determine whether or not that customer is eligible for a discount? We honor discounts for Good Sam members, seniors and active military. That ...
Forum Discussion
If the camper has the information about possible discounts easily obtainable, the CG owner has covered his/her 'good faith' responsibilities. DH and I have been RVing for over 45 years and we always ask - I almost always do when making a reservation. Agree with others, however, that a detailed price list for each type of site should be readily available at the check-in desk so I can always be certain the applicable discount was properly given. As for extended-stay discounts, that should be simple. If the guest is staying for one day short of what is required, simply ask if they would like to extend for a better rate. Doubt that would happen too often. Sounds like you have been 'challenged' because someone didn't receive his 10%. Too bad, but not your fault IMHO.
