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lostscout's avatar
lostscout
Explorer
Jul 14, 2014

Winnebago Ad - Not always True

I bought a new 2014 Winnebago. Winnebago's on line ad indicated that it had a "Battery disconnect system (chassis and coach)". I called Winnebago after I had battery discharge problems and advised I could not locate the chassis disconnect and was advised that my model Motorhome did not come with the chassis disconnect. I asked about their ad and was told he did not know about it (and was not going to check it out). I had a disconnect installed and wrote to Winnegago and asked for reimbursement, once again they said my model did not come with one (no mention of their on line ad) and no payment. I wrote to Motorhome magazine's Hot Line requesting help in getting reimbursed. Hot Line wrote back indicating since Winnebago wrote back Hot Line was closing their file (no mention of Winebago's ad). Winnebago has since change it ad for the 2014 Vista and it noteable excludes my model and one other model, but still no payment.

34 Replies

  • Almost every ad says in small print, "Specifications subject to change without notice."

    The ad for Vista says:"Winnebago Industries’ continuing program of product improvement makes specifications, equipment, model availability, and prices subject to change without notice."

    Therefore, they could install a switch on one unit and not on the very next unit coming off the line without any liability. (change of specifications)


    You were also told that your model did not come with said switch, so installing one and expecting Winnebago to reimburse you for it is not realistic at all.
  • Sorry for your troubles but haven't you seen the standard disclaimer in almost al advertisements? They all say manufacturer reserves the right to make changes as they see fit. It's advertising, it doesn't obligate them to anything. Don't waste your time and frustration level on it. Life is too short
  • Almost every ad says in small print, "Specifications subject to change without notice."

    Therefore, they could install a switch on one unit and not on the very next unit coming off the line without any liability. (change of specifications)

    You were also told that your model did not come with said switch, so installing one and expecting Winnebago to reimburse you for it is not realistic at all.

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