John & Christine wrote:
Thanks again all for the responses.
I’m certainly capable of doing most any work on an RV but feel that if I fork over a bunch of cash I shouldn’t have to do that.
My time is valuable to me. In an emergency or something quite minor I have no issue but other than that I want the dealer to fix it.
Also I have been quite fortunate with my dealers. They have been great. However that’s no accident. I research the dealers I work with and only go with reputable business’s. It’s worked out so far.
You shouldn't have to, but you may find that it's less time consuming.
RV dealers are not like car dealers. There is no squad of factory-trained technicians waiting to service your vehicle, with the support resources of a global manufacturer behind them. Except for minor issues, warranty work must be approved by the factory on a case by case basis, before a single wrench gets turned. Problems with accessories like the fridge, WH, etc. are handed off to suppliers.
Even in the best case scenario, where you find a great dealer with well trained techs and competent customer service, that dealer will be swamped with work from early spring thru the fall. If you didn't buy your rig from them, you'll almost always find yourself at the back of a very long line.
Good luck.
