Forum Discussion
dougrainer
Dec 04, 2022Nomad
1. OEM's install the TPO before the caps. From your pic, it appears they cut the front of the TPO very short. MOST OEM's install the TPO at least 5 inched under the caps. This helps prevent ANY air intrusion on the hiway that gets into the cap from billowing up the TPO.
2. Your comments about the Staples. Jayco years ago had such issues. They installed too short of staples to hold the roof deck wood and any radius on the corners. After a few months in operation, the staples lifted up and caused the TPO to also slightly release. Jayco's fix was twofold. IF close enough to the radius or corner edge, we remove the rail and gently lifted up the TPO to remove those staples and either uses countersink screws or longer staples and then installed Gorilla tape over the staples and countersunk screw small craters to allow a smooth surface when reattaching the TPO. IF the customer objected to this fix, Jayco paid us to replace the TPO and overlay the decking and use screws. ONLY problem was, You HAD to notice this in Jayco's 2 year warranty. OUT of warranty, some Jayco customers did get some help.
3. Did your customer take it in to the Keystone service center to see if they would give some consideration? Doug
2. Your comments about the Staples. Jayco years ago had such issues. They installed too short of staples to hold the roof deck wood and any radius on the corners. After a few months in operation, the staples lifted up and caused the TPO to also slightly release. Jayco's fix was twofold. IF close enough to the radius or corner edge, we remove the rail and gently lifted up the TPO to remove those staples and either uses countersink screws or longer staples and then installed Gorilla tape over the staples and countersunk screw small craters to allow a smooth surface when reattaching the TPO. IF the customer objected to this fix, Jayco paid us to replace the TPO and overlay the decking and use screws. ONLY problem was, You HAD to notice this in Jayco's 2 year warranty. OUT of warranty, some Jayco customers did get some help.
3. Did your customer take it in to the Keystone service center to see if they would give some consideration? Doug
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