30 vs 50 amp electrical issue help

ODG255 wrote:
Hello,

I recently purchased a 2023 heartland mallard 32ft travel trailer. When I bought it at dealer they assured me it was a 50 amp service during purchase and during walk through. During walk through it was already hooked up via 50 amp cord and that is the cord I was given.

We camped two nights and lost all power during the night, come to find out we were running solely on solar despite the cord being plugged into appropriate 50 amp outlet at the camping ground.

Turns out the trailer is 30 amp! Above power receptacle on trailer it states 30 amp only. This is all confusing but I figured I would ask if anyone has had similar experiences… my concern is that at some point 50 amp power went into the trailer rated for 30 amp and fried it all. Thank you for input.

first of all the utility doesn't push power into your trailer, but rather you pull what you need. so they cant push more amperage than you are using so you cannot damage it this way. most likely you have an adaptor on the end of your cord so you can use a 50 amp outlet to supply your camper. what it sounds like to me is a breaker wasn't turned on or something wasn't hooked up right from he get go and you were just using your battery and it ran out. I would make them put a new battery on it for you if they find a different issue also

Steve