Winged One,
Please accept our sincerest apologies for the issues and any inconveniences as a result of your concerns with your Brookstone. If this issue is still unresolved, please contact Joe Schueneman in our service department by visiting this personalized link: http://www.coachmenrv.com/DirectServiceContact.aspx?ID=636728760555705439. In order to resolve your concerns as quickly as possible, please use this link to outline your concerns and Joe Schueneman will respond with 24 hours.
Thank you,
Forest River