Wondering what happened? Sad tale. I got an appointment at the local Camping World in Golden for a diagnostic. They found that the electronic thermostat had died. Even though it still turned on the heat. Even though I tried reinstalling the old thermostat. So the new run and fan capacitors were fine. I was going to skip the diagnostic if I had gotten it to work. But since I didn’t fix it myself it cost me $650. They also did a 10 minute inspection that was not covered by insurance. The idea was to find anything else that I could claim. Naturally nothing. And excluding the service cost I probably didn’t hit the $500 deductable.
They found the high fan was wired to the neutral! I must have miswired when I reinstalled.
But I found the new repair shop in Golden to be quite nice. The new regional manager was there getting it up to speed and training new staff. I needed the new thermostat before I left for a trip this week. When it had not arrived by Friday he sent staff to another store to pick one up. Told me to come right in and they installed it correctly. They may be expensive but that was excellent service. While I was there I observed him handling other problems and training new staff and being an excellent customer care person. It was kind of obvious the existing staff was not used to going the extra mile. I hope he is successful changing that. Camping Workd needs a better reputation.