Forum Discussion

Dayle1's avatar
Dayle1
Explorer II
Feb 01, 2015

Atwood water heater malfunction

My Atwood 10 gal. WH is acting strange. I usually run it on 110v, but right now it is on propane. Worked fine for a few days and then I shut it off for about 36 hrs. When I turned it back on, it fired up on gas just fine, ran for about 3-4 min. and shut off (too soon to reach temp), then re-fired in about 4 sec. This repeated maybe 6 times before I just shut it down.

I've looked at the manual. Problem can't be with the 'thermal cutoff' because that is a one-time only safety fuse. Problem could be with the main thermostat, I've checked that it is in direct contact with the tank, so it could be stuck closed. But according to the manual, the 'ECO' should open and lockout the system, requiring power reset. But the system keeps cycling on and off. Probability of both sensors failing at the same time seems very low. So, maybe it is the circuit board? Or maybe just the main thermostat not staying open once the water is up to temp?

Based on the manual, symptoms should be the same on 110v, but just harder to detect without a meter hooked up to it. In 25 yrs, this is the first WH problem I've had. Anyone have any thoughts or suggestions?

5 Replies

  • Well a Volt meter will tell you the tstat/ECO is the problem. IF you have 12 volts thru the tstat to the thermal cutoff and to the board AFTER the unit shuts down then I would suspect the flame sensor spark plug, NOT the control board. Are you positive the hot water tank is full of water? Your symptoms are exactly what happens with dry fire of a empty of 1/2 full tank. Pop the pop off valve to verify water is full in tank. Doug
  • Check the thermostat for stickage. You may even want to spray some penetrant inside as a maintenance procedure.
  • RoyB's avatar
    RoyB
    Explorer II
    The Hot water Heater circuit board probably needs 12VDC for operation. Perhaps you run down your battery over night running the furnace blower or the converter is not ON running from shore Power?

    I always check to be sure my propane is running OK by turning on the stove top burner and let it run for 30 seconds or so. This also bleeds the air out of the propane line too.

    Does the hot water heater work ok with 120VAC applied

    Roy Ken
  • Check for correct positioning of the igniter/flame sensor. Does it start clicking as soon as the flame goes out? If it does it just may need to be adjusted deeper in the flame.
  • Or possibly the burner tube orifice needs cleaning. Spiders can cause this to happen. I take the burner tube off and then remove the orifice from it and clean it with a single strand of copper wire.