Bad Dometic AC
In January of this year I bought a new Dometic Brisk Air 2 air conditioner to replace an old but still working one on our motorhome. I started it up and no cold air. I pulled the cover and the compres...
Forum Discussion
dpgllg wrote:
And before any comments why did'nt I contact Grand Design I did. Thier response was not thier problem contact Dometic. The biggest reason I purchased a Grand Design was all the reviews on how wonderful the customer service was. Since Winnebago purchased them the customer service is horrible. I have a long list of issues and the response is always the same contact the manufactor of the item. Dometic Lippert Norcold etc.
If automobile warranty work was the same most people would be furious with this approach. Grand Design uses this because it takes them off the hook for any warranty work and saves them a pile of money.
Dave
You're not alone. I have seen and experienced the change in Grand Design also. Knowing their roots (founders were Keystone bigwigs) I sort of always anticipated it. The sellout to Winny sealed the deal. As far as Dometic they have sucked for a long time, and Lippert? ROFLMAO. I won't even start on those clowns.
