Buying a converter on Amazon, Ebay, etc.
I bought one, and had some trouble with it. In the course of a long troubleshooting phone conversation, a manufacturer's tech support guy (SUPER nice, but asked me not to print his name) had some useful tips on purchasing.
This was for Progressive Dynamics, but I imagine it might apply to all brands of converter / charger.
He said they had been having some trouble with people selling bad units on Amazon and Ebay, and not honoring warranties. These are new units, and sometimes used ones, too. He suspects they just resell the bad units after people return them.
PD are keeping track of the names of the bad sellers. Before buying, it sounds like it would be a good idea to call the manufacturer and ask if they have heard of your seller.
Also, some sellers are removing the serial number stickers. So ask about that, for a photo, etc.
He said Amazon and Ebay are USUALLY helpful in getting your money back, but not always. So maybe pay with paypal or credit card company that has a good fraud department.
He recommended buying (new or reman) from http://mtechsusa.com. I haven't talked to them yet.
I hope this helps somebody :).
This was for Progressive Dynamics, but I imagine it might apply to all brands of converter / charger.
He said they had been having some trouble with people selling bad units on Amazon and Ebay, and not honoring warranties. These are new units, and sometimes used ones, too. He suspects they just resell the bad units after people return them.
PD are keeping track of the names of the bad sellers. Before buying, it sounds like it would be a good idea to call the manufacturer and ask if they have heard of your seller.
Also, some sellers are removing the serial number stickers. So ask about that, for a photo, etc.
He said Amazon and Ebay are USUALLY helpful in getting your money back, but not always. So maybe pay with paypal or credit card company that has a good fraud department.
He recommended buying (new or reman) from http://mtechsusa.com. I haven't talked to them yet.
I hope this helps somebody :).
