Can't get key fob for a sprinter
I have been trying to get a replacement key fob for my 2018 PleasureWay XLMB built on a 2017 chassis from Mercedes for over a year and a half and they keep telling me it's not available. Turns out it would be available if I didn't have any working key fob which would require that I have the vehicle towed to a dealership where upon they would order key fobs(2) and this process takes two weeks. After the key fobs arrive, The dealership would then do the necessary programming and charge you about $400+. Of course you pay the towing.
It's not the cost of the key fob that's an issue to me rather MB's refusal to sell me one key fob without having to buy two at a time. But wait! they won't just sell you two key fobs up front. You have to be stuck somewhere and be towed to a MB dealership and wait at least two weeks for the fobs to arrive.
I'm am clear on the details of this issue. I've spoken to dealership and Mercedes corporate office repeatedly and am told that that's corporate policy period. Never ever again am I owning a MB product.
It's not the cost of the key fob that's an issue to me rather MB's refusal to sell me one key fob without having to buy two at a time. But wait! they won't just sell you two key fobs up front. You have to be stuck somewhere and be towed to a MB dealership and wait at least two weeks for the fobs to arrive.
I'm am clear on the details of this issue. I've spoken to dealership and Mercedes corporate office repeatedly and am told that that's corporate policy period. Never ever again am I owning a MB product.
