If you have WALL Tstats, it should NEVER freeze up regardless of how you operate it or the ambient conditions. It has a FREEZE Thermister to prevent it. If it freezes up, either the Freeze Thermister is not installed/correctly or it is defective. To have 2 fail at the same time points to not being installed.
IF you have knob roof top manual control knobs, then freezing is a possibility. The only thing you can do is make sure the Condensor and Evaporator are clean and the AC filters are clea. Run the units on HI COOL and back off the Tstat knob slightly from full cold. Doug