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VinnyP's avatar
VinnyP
Explorer
Apr 10, 2020

Crack in ball valve

Need a little clarification. The ball valve in my Dometic 310 toilet has somehow developed a crack and no longer holds water. I called Dometic and was told the ball cannot be replaced, and that the whole toilet must be replaced. I am having trouble believing that. Can anyone shed a little light here?
Thanks

24 Replies

  • I'm so thankful to learn this now. I've been looking at these for a couple of years thinking the steep sides were ideal. I never found one in bone for a price I was willing to pay so I kept passing them by. Now, I'm happy I never bought one. What were they thinking?
  • This is true for the 310. You can get the seal but not the Ball mechanism. Doug
  • YEP....absolutely TRUE

    Bowl and base are factory sealed so no acess to ball valve

    The 300 series toilets are throw aways.
    *a few parts can be replaced -- bowl seal, water valve, floor flange, seat
    But when it comes to ball valve --- NOPE!
  • I know the gaskets can be replaced, I've done that a few times. In my parts search for the gaskets, I don't recall ever seeing the ball as an available part. I have to admit, that I was focused on the gaskets, so I could be wrong....

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