Sounds like you're heading in the right direction Bedpan.
Suggestions that you are being uncooperative by not finding places to do the repairs are pretty ridiculous. Understanding there are increased challenges due to C19 in terms of things taking a bit longer are reasonable. Shirking off responsibility onto you for part of the warranty repair work is just crazy. Like you said, you're not qualified to make determinations regarding a shops competency. And nor should you have to be. Smells a bit like Heartland is looking to lay it on you if the repair doesn't work. Hopefully Lippert is more responsive and responsible.
And yes, welding qualifications vary from Province to Province. (Something I find strange but is what we get when the country operates as little fiefdoms.)
But yes, they need to be certified.
