date code on your batteries and age

SoundGuy wrote:

myredracer wrote:
Interstate says the date code is used to determine the start of the warranty if there is no receipt of purchase available.

That would seem to contradict Interstate's Canadian Warranty that specifically states that with a receipt your warranty begins on your date of purchase, which in your case would be the date you purchased the trailer. You do have a receipt - in this case your trailer Agreement to Purchase which should have on it anything extra added to the trailer by the dealer, including the battery. I'm confused - I just don't see how Interstate can fudge on this. :h

The guy at the local distributor was unclear about the Purchase Agreement for an RV being the receipt for warranty purposes and thought it was the date code. He didn't know that batteries get installed by an RV dealer locally and not the factory. The very first words from our service manager's mouth was "we don't warranty batteries" but when I talked to someone at Interstate on the phone, they said the dealer should definitely replace it based on date of purchase of the RV. I can see a dealer installing a battery that was maybe 3 months old, but not a year and 3 months.

So tired of having to duke it out over warranty items that clearly should be covered without issue, not to mention things that shouldn't need to be fixed in the first place.