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Almot's avatar
Almot
Explorer III
Oct 30, 2022

Did anybody tried Victron MPPT warranty?

After a few months of inactivity - disconnected from battery, loads and solar - it doesn't pass any current through. 20A model with Bluetooth.

It's home now, on regulated DC supply. When connected to battery, it downloaded firmware upgrade, reads V input/output but zero current. Bulk LED - blue - is blinking every few seconds, the app reads 13.1V battery - about 50% discharged Li, zero current, 16V input, I increased input to 18V - nothing.

I might have mistreated it, momentarily connecting Pos of power supply to Neg of MPPT or vice versa, don't remember. Getting old I guess. It was only one lead, not both. Fuse is fine.

Did anybody try manufacturers warranty?
  • Almot,

    This behaviour reminds me of Mac laptops--where static electricity would sometimes build up on the mother board.

    Try shorting out the input then wait a few moments and return power.

    I think I see a shipping box in your future if the device is still under warranty.
  • Almot's avatar
    Almot
    Explorer III
    pianotuna wrote:
    Almot,

    This behaviour reminds me of Mac laptops--where static electricity would sometimes build up on the mother board.

    Try shorting out the input then wait a few moments and return power.

    I think I see a shipping box in your future if the device is still under warranty.

    Don, do I need to disconnect it from the battery while shorting the input?

    Yes, warranty for a few months more, plus 1 year topped up by credit card though this could be more pain, have never tried this route.
  • Almot,

    Order would be

    1. disconnect panels
    2. disconnect batteries
    3. short input terminals
    4. short output
    5. wait
    6. connect battery bank
    7. connect panels
    8. This is a "Hail Mary" It might help--but it won't hurt.

    Your difficulties make me think I'll go Morningstar if I ever upgrade or have to replace the charge controller.
  • Almot's avatar
    Almot
    Explorer III
    Don, what small controller - 20-30A range - would you think is the best for low-light conditions?
  • Hi Almot,

    Any of the modern MPPT's with a high voltage input.
    The devil is in the details.

    My controller is advertised as 30 amp. But.....if you double the voltage that drops to about 24 amps.

    So I'm in the situation if I want to add more or replace the panels--I have to replace the charge controller. If I went that route I'd pick an 60 amp unit.

    I like Tristar because they "piggy back" three modules. That keeps the over head low when doing low light conditions:

    https://www.morningstarcorp.com/products/tristar-mppt/

    As soon amps increase over 20, the 2nd module starts up, if we can trust what the maker says.



    Since I'm no longer full time it is unlikely that I'll do that. The system was designed with a large battery bank and UniSolar panels which react to three frequencies of light--but also have diodes between EVERY cell.

    I did get as far as finding a modern German panel that had diodes between all cells--but they did not respond to my attempts to contact them.
  • Almot wrote:
    Thanks, Don.


    that tristar is pretty but arnt they made more for house setups? I thought they were big for some reason.

    I went with the renogy and havent any complaints, it will pump out the power at low light.

    I have that and one 325 watt panel on the truck camper and I have three 180watt panels and a pwm in the 5th wheel and I get a higher amprage in the camper .... also tyhe camper starts charging at 7 am where the 5th wheel will wait till 8:30. guess whats getting changed out :B

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