Dometic AC potential issues
SEE UPDATE ON PAGE 2 My Dometic AC froze up while camping last weekend. I would let it thaw and it seemed to work for awhile and then freeze up again. When we got it to the storage yard I took ...
Forum Discussion
SEE UPDATE BELOW
OP Here,
An update on the AC unit. It has not froze up again BUT I do not believe it is working as it should.
Things that I have done so far:
1. Replaced Freeze sensor.
2. Made sure upper unit was clean and free of debris.
3. Made sure drain holes onto roof were free.
4. Verified squirrel cage and main fan operate.
5. Cleaned interior filter
6. Put thermometers on interior air intake and one on the output vents. Less than 5 degree difference in temperature. Temperature at output vent was 76. Thermostat set to 66. AC only shuts off around 2 or 3 in morning when outside temps are in mid 60's. If outside temp is above 70 does not shut off.
7. Spoke to Dometic. They are going to extend warranty until I get it into a service center for inspection.
8. Called multiple service centers including selling dealer. Selling dealer is 3 hours away and has a 8 to 12 week wait. Of the 4 dealers close by one refuses to work on Dometic because they will not pay him and ship defective replacement parts. The 3 others will work on it BUT I have to pay up front and then seek reimbursement from Dometic. Dometic refused this option. All local dealers also have a minimum of 5 to 6 week wait just to be seen. # of the dealers believe the upper unit needs replaced based on symptoms.
9. One dealer Dometic recommended (45 minutes away) will accept warranty but the person who does the work is semi-retired and only comes in when he wants. I have to call back on Monday to see if he might be coming in next week. If he decides to come in then there is a chance I could get it looked at next week.
So I'm going to shut the AC off and wait and call Monday.
I'm just afraid that the rest of the camping season will be lost while this issue is resolved.
Dave
OP Here,
An update on the AC unit. It has not froze up again BUT I do not believe it is working as it should.
Things that I have done so far:
1. Replaced Freeze sensor.
2. Made sure upper unit was clean and free of debris.
3. Made sure drain holes onto roof were free.
4. Verified squirrel cage and main fan operate.
5. Cleaned interior filter
6. Put thermometers on interior air intake and one on the output vents. Less than 5 degree difference in temperature. Temperature at output vent was 76. Thermostat set to 66. AC only shuts off around 2 or 3 in morning when outside temps are in mid 60's. If outside temp is above 70 does not shut off.
7. Spoke to Dometic. They are going to extend warranty until I get it into a service center for inspection.
8. Called multiple service centers including selling dealer. Selling dealer is 3 hours away and has a 8 to 12 week wait. Of the 4 dealers close by one refuses to work on Dometic because they will not pay him and ship defective replacement parts. The 3 others will work on it BUT I have to pay up front and then seek reimbursement from Dometic. Dometic refused this option. All local dealers also have a minimum of 5 to 6 week wait just to be seen. # of the dealers believe the upper unit needs replaced based on symptoms.
9. One dealer Dometic recommended (45 minutes away) will accept warranty but the person who does the work is semi-retired and only comes in when he wants. I have to call back on Monday to see if he might be coming in next week. If he decides to come in then there is a chance I could get it looked at next week.
So I'm going to shut the AC off and wait and call Monday.
I'm just afraid that the rest of the camping season will be lost while this issue is resolved.
Dave
