Ok, sounds like the electric element is not working. There is a suspect list and a very simple as well as more complex test procedures
First obtain a Kill-A-Watt meter set it to watts or amps and plug it into the fridge socket and the fridge into it (Fridge must be warm) note readings and turn on fridge. note readings (shod be drawing about 3 amps or 350 watts NOTE THE WORD ABOUT... give or take oh asy 20 percent. (300-500 watts is good)
Now the suspect list
Fuse on terminal board.. NOTE IF you have ELECTRIC detected by the control (That is the eyebrow says AC) fuse good
Next in sequence order (not suspect order) the control board and possiblyu addoitional fuses (Check all fuses in the black box) The relay on the control board .. the wires and connections (Major suspect) and the heat element.
Testing now needs a Multi-Meter set to 150 volts AC or Auto Range AC Volts look for 120vac to the heat element (IT's in the stack) IF present unplug (you can unlug there) verify ZERO on the element and then disconnect one wire. Measure RESISTANCE of element.. you are looking for like 1/3 ohm (.33333) give or take a bit. Manual will tell you exact.. If you get open circuit ELement is bad.