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rvman69
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Jun 12, 2023

Dometic fridge RM2652 tripping thermal sensor

Hello all, my Dometic RM2652 in my 99 Travelmaster class C RV was in my level shop hooked up and running good. I went out one day after we had a pretty bad storm and our electricity went off and back on about 5 times in a short period of time. Then it stayed off for about 36 hours. I noticed that our fridge power light was not on the fridge. So I turned the fridge off and reset the thermal switch on the heat unit. I went back in and turned fridge on. The power came on and the auto light was on. So I thought well the storm just threw the thermal sensor. So I turned the fridge off so I could clean it thinking it was fine. Well today I went out to turn the fridge on to get ready to go camping at the end of the month. When I turned it on the the lights came on the control panel as it should. It was on for a while then later I noticed the lights on the fridge were off. I went back to the thermal sensor and it was thrown again. I reset it again and it did the same thing. The heating element is getting hot. I do not think the cooling unit is bad but not positive. I do not see any yellow or green looking stuff around the heat unit. Is there anything else I should check that could be making the fridge not operate correctly? Could it be that the thermal sensor switch is just bad? Would appreciate any help. Is there a way to post pictures on here? I was going to post a couple so you could see there seems to be no yellow or green looking stuff. Thanks

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I went out one day after we had a pretty bad storm and our electricity went off and back on about 5 times in a short period of time. Then it stayed off for about 36 hours. I noticed that our fridge power light was not on the fridge. So I turned the fridge off and reset the thermal switch on the heat unit. I went back in and turned fridge on. The power came on and the auto light was on. So I thought well the storm just threw the thermal sensor. So I turned the fridge off so I could clean it thinking it was fine. Well today I went out to turn the fridge on to get ready to go camping at the end of the month. When I turned it on the the lights came on the control panel as it should. It was on for a while then later I noticed the lights on the fridge were off. I went back to the thermal sensor and it was thrown again. I reset it again and it did the same thing. The heating element is getting hot. I do not think the cooling unit is bad but not positive. I do not see any yellow or green looking stuff around the heat unit. Is there anything else I should check that could be making the fridge not operate correctly? Could it be that the thermal sensor switch is just bad? Would appreciate any help. Is there a way to post pictures on here? I was going to post a couple so you could see there seems to be no yellow or green looking stuff. Thanks","body@stringLength":"1463","rawBody":"Hello all, my Dometic RM2652 in my 99 Travelmaster class C RV was in my level shop hooked up and running good. I went out one day after we had a pretty bad storm and our electricity went off and back on about 5 times in a short period of time. Then it stayed off for about 36 hours. I noticed that our fridge power light was not on the fridge. So I turned the fridge off and reset the thermal switch on the heat unit. I went back in and turned fridge on. The power came on and the auto light was on. So I thought well the storm just threw the thermal sensor. So I turned the fridge off so I could clean it thinking it was fine. Well today I went out to turn the fridge on to get ready to go camping at the end of the month. When I turned it on the the lights came on the control panel as it should. It was on for a while then later I noticed the lights on the fridge were off. I went back to the thermal sensor and it was thrown again. I reset it again and it did the same thing. The heating element is getting hot. I do not think the cooling unit is bad but not positive. I do not see any yellow or green looking stuff around the heat unit. Is there anything else I should check that could be making the fridge not operate correctly? Could it be that the thermal sensor switch is just bad? Would appreciate any help. Is there a way to post pictures on here? I was going to post a couple so you could see there seems to be no yellow or green looking stuff. Thanks","kudosSumWeight":0,"postTime":"2023-06-11T17:05:40.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:3608760_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":8799},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hello all, my Dometic RM2652 in my 99 Travelmaster class C RV was in my level shop hooked up and running good. 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83.33333333%;\n}\n\n.col-xs-12,\n.col-sm-4,\n.col-sm-12,\n.col-md-2,\n.col-md-8,\n.col-md-10,\n.col-md-12,\n.col-lg-2,\n.col-lg-8,\n.col-lg-12 {\n width: 100%;\n}\n\n@media screen and (min-width: 767px) {\n .col-md-2 {\n width: 16.66666667%;\n }\n\n .col-md-8 {\n width: 66.66666667%;\n }\n\n .col-md-10 {\n width: 83.33333333%;\n }\n\n .col-md-12 {\n width: 100%;\n }\n}\n\n@media screen and (min-width: 992px) {\n .col-lg-2 {\n width: 16.66666667%;\n }\n\n .col-lg-4 {\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .col-lg-8 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .col-lg-10 {\n width: 83.33333333%;\n }\n\n .col-lg-12 {\n width: 100%;\n }\n}\n\n.pull-left {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n\n.pad-bottom-20 {\n padding-bottom: $theme-space-base;\n}\n\n.pad-top-20 {\n padding-top: $theme-space-base;\n}\n\n.pad-top-30 {\n padding-top: calc($bootstrap-padding * 2);\n}\n\n.pad-top-40 {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-large;\n }\n}\n\n.margin-left-20 {\n @media screen and (min-width: 992px) {\n margin-left: $theme-space-base;\n }\n}\n\n.margin-top-20 {\n @media screen and (min-width: 992px) {\n margin-top: $theme-space-base;\n }\n}\n\n.text-center {\n text-align: center;\n}\n\n.text-right {\n text-align: right;\n}\n\n.text-smaller,\n.text-small {\n font-size: $theme-type-size-xsmall;\n}\n\n.text-large {\n font-size: $theme-type-size-xlarge;\n}\n\n.footer-contact {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .text-small {\n @media screen and (max-width: 991px) {\n font-size: $theme-type-size-base;\n }\n }\n }\n\n .icon-gs-app {\n margin-right: $theme-space-base;\n max-width: 38px;\n padding-right: 2px;\n padding-top: 2px;\n\n @media screen and (min-width: 992px) {\n margin-left: 140px;\n margin-right: 0;\n }\n }\n\n .gsi-icon-phone {\n margin-bottom: -2px;\n margin-right: $theme-space-small;\n max-height: 20px;\n width: 20px;\n\n @media screen and (min-width: 992px) {\n margin-right: 0;\n }\n }\n}\n\n.footer-link {\n a,\n button {\n color: $goodsam-gray-footer;\n padding: 0 12px 0 $theme-space-small;\n }\n\n li:last-child a {\n padding-right: 0;\n }\n}\n\n.footer-top-links {\n padding-left: 0;\n list-style: none;\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n margin-bottom: $theme-space-small;\n font-size: 16px;\n\n @media screen and (max-width: 480px) {\n flex-direction: column;\n }\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n margin-bottom: $theme-space-base;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n padding: 0;\n }\n }\n}\n\n.footer-top {\n border-bottom: 2px solid $goodsam-gray-400;\n display: block;\n margin: auto;\n padding-top: $theme-space-small;\n text-align: center;\n\n @media screen and (min-width: 992px) {\n text-align: left;\n }\n\n .footer-logo {\n max-height: 60px;\n max-width: 140px;\n padding: $theme-space-small;\n padding-left: 0;\n padding-top: 0;\n }\n\n .footer-list {\n display: flex;\n justify-content: center;\n align-items: center;\n list-style: none;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n float: right;\n }\n\n li {\n display: inline-block;\n padding: $theme-space-small $theme-space-xsmall;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n float: left;\n padding: 0;\n\n &:last-child {\n border-right: 0;\n }\n }\n\n a,\n button {\n font-size: $theme-type-size-xsmall;\n text-transform: uppercase;\n\n @media screen and (max-width: 768px) {\n display: block;\n padding: $theme-space-small;\n }\n\n @media screen and (min-width: 992px) {\n font-size: $theme-type-size-small;\n }\n }\n\n .dropup {\n background-clip: padding-box;\n border: none;\n font-size: $theme-type-size-small;\n list-style: none;\n padding-left: 5px;\n position: relative;\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n\n &:hover {\n .dropdown-menu {\n display: block;\n }\n }\n }\n\n .footer-dropup-toggle {\n background: none;\n border: 0;\n padding: 0;\n\n .fa-angle-up {\n /* @include li-icon ($fa-var-angle-up, $pseudo: before, $size: $theme-type-size-base, $color: $goodsam-gray-footer);\n padding-left: $theme-space-xsmall;\n padding-right: $theme-space-xsmall; */\n }\n }\n\n .dropdown-menu {\n background-color: #fff;\n border-radius: 4px;\n bottom: 100%;\n margin: 2px 0 0;\n min-width: 160px;\n padding: $theme-space-xsmall 0;\n position: absolute;\n right: 0;\n\n li {\n border-right: 0;\n float: none;\n text-align: left;\n\n @media screen and (max-width: 768px) {\n display: block;\n }\n\n a {\n color: $goodsam-gray;\n display: block;\n text-transform: none;\n\n &:hover {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: -2px;\n }\n }\n }\n }\n }\n }\n}\n\n.footer-terms {\n display: flex;\n flex-direction: column;\n justify-content: center;\n align-items: center;\n padding: $theme-space-small 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n padding: 0;\n }\n\n > .row {\n padding-bottom: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n padding-bottom: $theme-space-base;\n }\n\n &.footer-terms-order-1 {\n order: 1;\n }\n\n &.footer-terms-order-2 {\n order: 2;\n }\n }\n}\n\n.footer-bottom {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-small;\n }\n\n .footer-bottom-list-center {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n float: none;\n margin: 0 auto;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n display: inline;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n padding: 0;\n\n &:first-child a {\n padding-left: 0;\n }\n\n &:last-child {\n border-right: 0;\n\n a {\n padding-right: 0;\n }\n }\n }\n\n a {\n display: inline-block;\n font-size: $theme-type-size-small;\n padding: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n display: inline;\n font-size: $theme-type-size-xsmall;\n padding: 0 12px 0 $theme-space-small;\n }\n }\n }\n }\n}\n\n.copyright {\n color: $goodsam-gray-footer;\n font-size: $theme-type-size-base;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n margin-bottom: $theme-space-small;\n }\n}\n\n#gsFooterSocial,\n.gsFooterSocial {\n background: $goodsam-gray-200;\n padding: 0 calc($theme-space-small + $theme-space-xsmall);\n .footerSocialItems,\n #footerSocialItems {\n text-align: center;\n\n @media screen and (min-width: 767px) {\n text-align: left;\n }\n }\n\n .footerSocialItems ul,\n #footerSocialItems ul {\n list-style-type: none;\n margin: auto;\n padding-left: 0;\n\n li {\n display: inline;\n margin: 0 $theme-space-small;\n }\n }\n}\n","texts":{"custom.footer.col01.text.01":"Home","custom.footer.col01.url.01":"https://www.goodsam.com/","custom.footer.col01.text.02":"About Us","custom.footer.col01.url.02":"https://www.goodsam.com/about/","custom.footer.col01.text.03":"Contact Us","custom.footer.col01.url.03":"https://www.goodsam.com/contact","custom.footer.col01.text.04":"FAQ","custom.footer.col01.url.04":"https://www.goodsam.com/faq/","custom.footer.col01.text.05":"Site Map","custom.footer.col01.url.05":"https://www.goodsam.com/site-map.aspx","custom.footer.col02.text.01":"Code of Conduct","custom.footer.col02.url.01":"https://www.goodsam.com/code-of-conduct.aspx","custom.footer.col02.text.02":"Affiliate Program","custom.footer.col02.url.02":"https://www.goodsam.com/affiliate/","custom.footer.col02.text.03":"Become a Good Sam Campground","custom.footer.col02.url.03":"https://www.goodsamnetwork.com/","custom.footer.col02.text.04":"Good Sam Rewards Visa","custom.footer.col02.url.04":"https://www.goodsam.com/creditcard/","custom.footer.col02.text.05":"About Marcus Lemonis","custom.footer.col02.url.05":"https://www.goodsam.com/about-marcus-lemonis/","custom.footer.col03.text.01":"RV Sales","custom.footer.col03.url.01":"https://rv.campingworld.com/","custom.footer.col03.text.02":"RV Gear","custom.footer.col03.url.02":"https://www.campingworld.com/shop/","custom.footer.col03.text.03":"RV Maintenance & Repair","custom.footer.col03.url.03":"https://rv.campingworld.com/service/","custom.footer.col03.text.04":"Good Sam Membership & Services","custom.footer.col03.url.04":"https://www.goodsam.com/","custom.footer.col03.text.05":"Campground Solutions","custom.footer.col03.url.05":"https://campgroundsolutions.goodsam.com/","custom.footer.col04.text.01":"Helpful Articles and Tips","custom.footer.col04.url.01":"https://www.goodsam.com/article","custom.footer.col05.text.01":"Good Sam Apps","custom.footer.col05.url.01":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col05.text.02":"Take Good Sam apps on your next RV Trip!","custom.footer.col05.url.02":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col06.text.01":"Customer Service Phone Number:","custom.footer.col06.phone.number":"866-205-7451","custom.footer.col06.text.02":"Club contact number 866-205-7451","custom.footer.col06.url.02":"tel:866-205-7451","custom.footer.row01.logo.text":"Good Sam Home","custom.footer.row01.text.01":"Blog","custom.footer.row01.url.01":"http://blog.goodsam.com/","custom.footer.row01.text.02":"Careers","custom.footer.row01.url.02":"https://www.campingworldcareers.com/","custom.footer.row01.text.03":"Contact Us","custom.footer.row01.text.toggle":"Click to expand","custom.footer.row01.text.04":"Good Sam","custom.footer.row01.url.04":"https://www.goodsam.com/contact/","custom.footer.row01.text.05":"Camping World","custom.footer.row01.url.05":"https://www.campingworld.com/contact/","custom.footer.row01.text.06":"RV Sales","custom.footer.row01.url.06":"https://rv.campingworld.com/contact","custom.footer.row02.text.01":"Privacy Policy","custom.footer.row02.url.01":"https://www.goodsam.com/privacy-policy.aspx","custom.footer.row02.text.02":"California Privacy Rights","custom.footer.row02.url.02":"https://www.goodsam.com/privacy-policy.aspx#calinevada","custom.footer.row02.text.03":"Investor Relations","custom.footer.row02.url.03":"http://investor.campingworld.com","custom.footer.row02.text.04":"Terms of Use","custom.footer.row02.url.04":"https://www.goodsam.com/terms.aspx","custom.footer.row02.text.05":"Accessibility Commitment","custom.footer.row02.url.05":"https://www.goodsam.com/accessibility-commitment.aspx","custom.footer.row02.text.06":"Team Member Assistance","custom.footer.row02.url.06":"https://www.goodsam.com/helping-hand","custom.footer.social.facebook.text":"Facebook","custom.footer.social.facebook.url":"https://www.facebook.com/GoodSam","custom.footer.social.twitter.text":"Twitter","custom.footer.social.twitter.url":"https://twitter.com/GoodSam","custom.footer.social.youtube.text":"YouTube","custom.footer.social.youtube.url":"https://www.youtube.com/user/goodsamrvers","custom.footer.social.instagram.text":"Instagram","custom.footer.social.instagram.url":"https://www.instagram.com/goodsam/?hl=en","custom.footer.social.pinterest.text":"Pinterest","custom.footer.social.pinterest.url":"https://www.pinterest.com/goodsam/","custom-community-footer-copyright.text":"© {0} Good Sam Enterprises, LLC. All rights reserved."},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.CustomFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_CustomFooter_footer-wrapper_hp49n_21 {\n background: #474442;\n\n a {\n color: #dfdfdf;\n font-weight: 100;\n\n &:focus,\n &:hover {\n color: #dfdfdf;\n }\n }\n}\n.custom_widget_CustomFooter_sr-only_hp49n_34 {\n position: absolute;\n width: 0.0625rem;\n height: 0.0625rem;\n margin: -0.0625rem;\n padding: 0;\n overflow: hidden;\n clip: rect(0, 0, 0, 0);\n border: 0;\n}\n.custom_widget_CustomFooter_footer_hp49n_21 {\n line-height: 1.25rem;\n /* margin-left: auto;\n\tmargin-right: auto;\n\tpadding-left: $bootstrap-padding;\n\tpadding-right: $bootstrap-padding; */\n}\n.custom_widget_CustomFooter_container_hp49n_52 {\n margin-left: auto;\n margin-right: auto;\n max-width: 73.125rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n}\n.custom_widget_CustomFooter_row_hp49n_60 {\n /* HOTFIX - PSDS-32115 - Remove negative margins to fix mobile display */\n\n &::after {\n clear: both;\n }\n\n &::after,\n &::before {\n content: ' ';\n display: table;\n }\n}\n.custom_widget_CustomFooter_col_hp49n_74 {\n float: left;\n min-height: 0.0625rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n position: relative;\n}\n.custom_widget_CustomFooter_col-xs-10_hp49n_82,\n.custom_widget_CustomFooter_col-sm-10_hp49n_83 {\n width: 83.33333333%;\n}\n.custom_widget_CustomFooter_col-xs-12_hp49n_87,\n.custom_widget_CustomFooter_col-sm-4_hp49n_88,\n.custom_widget_CustomFooter_col-sm-12_hp49n_89,\n.custom_widget_CustomFooter_col-md-2_hp49n_90,\n.custom_widget_CustomFooter_col-md-8_hp49n_91,\n.custom_widget_CustomFooter_col-md-10_hp49n_92,\n.custom_widget_CustomFooter_col-md-12_hp49n_93,\n.custom_widget_CustomFooter_col-lg-2_hp49n_94,\n.custom_widget_CustomFooter_col-lg-8_hp49n_95,\n.custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n}\n@media screen and (min-width: 767px) {\n .custom_widget_CustomFooter_col-md-2_hp49n_90 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-8_hp49n_91 {\n width: 66.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-10_hp49n_92 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-md-12_hp49n_93 {\n width: 100%;\n }\n}\n@media screen and (min-width: 992px) {\n .custom_widget_CustomFooter_col-lg-2_hp49n_94 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-lg-4_hp49n_123 {\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .custom_widget_CustomFooter_col-lg-8_hp49n_95 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .custom_widget_CustomFooter_col-lg-10_hp49n_133 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n }\n}\n.custom_widget_CustomFooter_pull-left_hp49n_142 {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n.custom_widget_CustomFooter_pad-bottom-20_hp49n_156 {\n padding-bottom: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-20_hp49n_160 {\n padding-top: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-30_hp49n_164 {\n padding-top: calc(0.9375rem * 2);\n}\n.custom_widget_CustomFooter_pad-top-40_hp49n_168 {\n @media screen and (min-width: 992px) {\n padding-top: 2.5rem;\n }\n}\n.custom_widget_CustomFooter_margin-left-20_hp49n_174 {\n @media screen and (min-width: 992px) {\n margin-left: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_margin-top-20_hp49n_180 {\n @media screen and (min-width: 992px) {\n margin-top: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_text-center_hp49n_186 {\n text-align: center;\n}\n.custom_widget_CustomFooter_text-right_hp49n_190 {\n text-align: right;\n}\n.custom_widget_CustomFooter_text-smaller_hp49n_194,\n.custom_widget_CustomFooter_text-small_hp49n_194 {\n font-size: 0.75rem;\n}\n.custom_widget_CustomFooter_text-large_hp49n_199 {\n font-size: 1.25rem;\n}\n.custom_widget_CustomFooter_footer-contact_hp49n_203 {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .custom_widget_CustomFooter_text-small_hp49n_194 {\n @media screen and (max-width: 991px) {\n font-size: 1rem;\n }\n }\n }\n\n .custom_widget_CustomFooter_icon-gs-app_hp49n_221 {\n margin-right: 1.25rem;\n max-width: 2.375rem;\n padding-right: 0.125rem;\n padding-top: 0.125rem;\n\n @media screen and (min-width: 992px) {\n margin-left: 8.75rem;\n margin-right: 0;\n }\n }\n\n .custom_widget_CustomFooter_gsi-icon-phone_hp49n_233 {\n margin-bottom: -0.125rem;\n margin-right: 0.625rem;\n max-height: 1.25rem;\n width: 1.25rem;\n\n @media screen and (min-width: 992px) {\n margin-right: 0;\n }\n }\n}\n.custom_widget_CustomFooter_footer-link_hp49n_245 {\n a,\n button {\n color: #dfdfdf;\n padding: 0 0.75rem 0 0.625rem;\n }\n\n li:last-child a {\n padding-right: 0;\n }\n}\n.custom_widget_CustomFooter_footer-top-links_hp49n_257 {\n padding-left: 0;\n list-style: none;\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n margin-bottom: 0.625rem;\n font-size: 1rem;\n\n @media screen and (max-width: 480px) {\n flex-direction: column;\n }\n\n @media screen and 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rvman69 wrote:
Good morning all, I noticed that one of the 7 freezer screws is longer than the others. I know what hole it came out of and it has two washers on it instead of one like the others. Was this a mistake from the factory? Does it matter that the one screw is longer? Any fear of it hitting anything. Did they put the second washer on it because it would not tighten up all the way? Any thoughts? Thanks


They use the longer screw to PULL the CU to the freezer plate. Once you start the replacement, you will understand why one is longer. Without that longer screw, NONE of the other screws will be able to grab the CU plate. The longer one secures the plate to allow the shorter ones to grab. Doug

2 washers was a mistake from the factory, OR the CU has been replaced before and the installer had the same hesitation you had about the longer screw and figured they needed to put an extra washer.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-17T08:08:10.000-07:00","lastPublishTime":"2023-06-17T08:08:10.000-07:00","metrics":{"__typename":"MessageMetrics","views":1688},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:3608760/message:3608824","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3608823":{"__typename":"ModerationData","id":"moderation_data:3608823","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3608823":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:43146"},"id":"message:3608823","revisionNum":1,"uid":3608823,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalIssues"},"parent":{"__ref":"ForumTopicMessage:message:3608760"},"conversation":{"__ref":"Conversation:conversation:3608760"},"subject":"Re: Dometic fridge RM2652 tripping thermal sensor","moderationData":{"__ref":"ModerationData:moderation_data:3608823"},"body":"Good morning all, I noticed that one of the 7 freezer screws is longer than the others. I know what hole it came out of and it has two washers on it instead of one like the others. Was this a mistake from the factory? Does it matter that the one screw is longer? Any fear of it hitting anything. Did they put the second washer on it because it would not tighten up all the way? Any thoughts? Thanks","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-17T06:42:25.000-07:00","lastPublishTime":"2023-06-17T06:42:25.000-07:00","metrics":{"__typename":"MessageMetrics","views":1689},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:3608760/message:3608823","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3608822":{"__typename":"ModerationData","id":"moderation_data:3608822","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3608822":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:43146"},"id":"message:3608822","revisionNum":1,"uid":3608822,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalIssues"},"parent":{"__ref":"ForumTopicMessage:message:3608760"},"conversation":{"__ref":"Conversation:conversation:3608760"},"subject":"Re: Dometic fridge RM2652 tripping thermal sensor","moderationData":{"__ref":"ModerationData:moderation_data:3608822"},"body":"Thanks everyone. I got everything removed and got the two striped screws out of the fins. I got everything cleaned up and ready to go. Then I was waiting on the cooling unit to get here. Well it got here about 5:50. I had something else I had to do tonight so I will put it back together tomorrow.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-16T19:36:36.000-07:00","lastPublishTime":"2023-06-16T19:36:36.000-07:00","metrics":{"__typename":"MessageMetrics","views":1688},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:3608760/message:3608822","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3608821":{"__typename":"ModerationData","id":"moderation_data:3608821","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3608821":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:50968"},"id":"message:3608821","revisionNum":1,"uid":3608821,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalIssues"},"parent":{"__ref":"ForumTopicMessage:message:3608760"},"conversation":{"__ref":"Conversation:conversation:3608760"},"subject":"Re: Dometic fridge RM2652 tripping thermal sensor","moderationData":{"__ref":"ModerationData:moderation_data:3608821"},"body":"
rvman69 wrote:
I got the old cooling unit out. Even though I got the plastic liner under the fins separated good it still ripped my liner on both sides some. I seen where once you get it back together you can put some RV caulking on it and it will be fine. Is this true? Also do I need to do anything where the double sided tape was on the fins? Thanks


You do not need to worry about the tape. IF you use the correct sealant when installing the new CU in the square hole, that will insulate for the cracked plastic. Yes, I would use a good silicone once installed on those cracks. Doug","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-16T19:12:45.000-07:00","lastPublishTime":"2023-06-16T19:12:45.000-07:00","metrics":{"__typename":"MessageMetrics","views":1689},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:3608760/message:3608821","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:38":{"__typename":"Rank","id":"rank:38","position":27,"name":"Nomad II","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:55424":{"__typename":"User","id":"user:55424","uid":55424,"login":"bigfootford","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2002-12-03T11:12:22.000-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-4.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:38"},"entityType":"USER","eventPath":"community:feyqc97479/user:55424"},"ModerationData:moderation_data:3608820":{"__typename":"ModerationData","id":"moderation_data:3608820","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3608820":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55424"},"id":"message:3608820","revisionNum":1,"uid":3608820,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalIssues"},"parent":{"__ref":"ForumTopicMessage:message:3608760"},"conversation":{"__ref":"Conversation:conversation:3608760"},"subject":"Re: Dometic fridge RM2652 tripping thermal sensor","moderationData":{"__ref":"ModerationData:moderation_data:3608820"},"body":"I had no trouble with the plastic. Videos on the tube did show a couple of fellas that broke part of the plastic and did use a good sealer/silicon based on it.
Review CITAP1'S video to do the taping etc.

I watched them all!

This one is pretty good too!

https://youtu.be/L8kBX9LzIJo","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-16T14:42:18.000-07:00","lastPublishTime":"2023-06-16T14:42:18.000-07:00","metrics":{"__typename":"MessageMetrics","views":660},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:3608760/message:3608820","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3608819":{"__typename":"ModerationData","id":"moderation_data:3608819","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3608819":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:43146"},"id":"message:3608819","revisionNum":1,"uid":3608819,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalIssues"},"parent":{"__ref":"ForumTopicMessage:message:3608760"},"conversation":{"__ref":"Conversation:conversation:3608760"},"subject":"Re: Dometic fridge RM2652 tripping thermal sensor","moderationData":{"__ref":"ModerationData:moderation_data:3608819"},"body":"I got the old cooling unit out. Even though I got the plastic liner under the fins separated good it still ripped my liner on both sides some. I seen where once you get it back together you can put some RV caulking on it and it will be fine. Is this true? Also do I need to do anything where the double sided tape was on the fins? Thanks","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-16T14:06:40.000-07:00","lastPublishTime":"2023-06-16T14:06:40.000-07:00","metrics":{"__typename":"MessageMetrics","views":377},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:3608760/message:3608819","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3608818":{"__typename":"ModerationData","id":"moderation_data:3608818","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3608818":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55424"},"id":"message:3608818","revisionNum":1,"uid":3608818,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalIssues"},"parent":{"__ref":"ForumTopicMessage:message:3608760"},"conversation":{"__ref":"Conversation:conversation:3608760"},"subject":"Re: Dometic fridge RM2652 tripping thermal sensor","moderationData":{"__ref":"ModerationData:moderation_data:3608818"},"body":"By the time you get the fridge back into its cubby hole and hooked up there's not even a chance of an issue of the coolant not being fully settled.

Jim.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"157","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-16T08:50:25.000-07:00","lastPublishTime":"2023-06-16T08:50:25.000-07:00","metrics":{"__typename":"MessageMetrics","views":377},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:3608760/message:3608818","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3608817":{"__typename":"ModerationData","id":"moderation_data:3608817","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3608817":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:43146"},"id":"message:3608817","revisionNum":1,"uid":3608817,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalIssues"},"parent":{"__ref":"ForumTopicMessage:message:3608760"},"conversation":{"__ref":"Conversation:conversation:3608760"},"subject":"Re: Dometic fridge RM2652 tripping thermal sensor","moderationData":{"__ref":"ModerationData:moderation_data:3608817"},"body":"Once I get this done and get the fridge back in its place do I need to wait before firing it up? I just want to make sure I dont mess up all the work I am doing by not waiting long enough. Thanks","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"195","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-16T06:55:41.000-07:00","lastPublishTime":"2023-06-16T06:55:41.000-07:00","metrics":{"__typename":"MessageMetrics","views":376},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:3608760/message:3608817","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3608816":{"__typename":"ModerationData","id":"moderation_data:3608816","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3608816":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55424"},"id":"message:3608816","revisionNum":1,"uid":3608816,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalIssues"},"parent":{"__ref":"ForumTopicMessage:message:3608760"},"conversation":{"__ref":"Conversation:conversation:3608760"},"subject":"Re: Dometic fridge RM2652 tripping thermal sensor","moderationData":{"__ref":"ModerationData:moderation_data:3608816"},"body":"
rvman69 wrote:
I decided to leave the fridge in the RV and work on it. I put the living room couch slide out and it gives me plenty of room. I put some protection down on floor. Then I put two 2x4's and a piece of foam on it. So I could put the top face of fridge on it so it would hold the handles off the floor. I ordered the cooling unit yesterday morning. I got an email from Cooling Unit Warehouse this morning saying it shipped. This afternoon I got a text from FedEx saying they have it and I will get it tomorrow. Very fast. The only way I could put a fan in would be inside the access panel. Is it a good idea to put a fan in there? Or would it be better to put one above the fridge in the roof vent? Thanks


Great, take your time..... My Cooling unit came out pretty easy. Installing it in the vertical position allowed easy installation of the cooling unit screws.

Jim.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-15T17:45:21.000-07:00","lastPublishTime":"2023-06-15T17:45:21.000-07:00","metrics":{"__typename":"MessageMetrics","views":376},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:3608760/message:3608816","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3608815":{"__typename":"ModerationData","id":"moderation_data:3608815","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3608815":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:43146"},"id":"message:3608815","revisionNum":1,"uid":3608815,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalIssues"},"parent":{"__ref":"ForumTopicMessage:message:3608760"},"conversation":{"__ref":"Conversation:conversation:3608760"},"subject":"Re: Dometic fridge RM2652 tripping thermal sensor","moderationData":{"__ref":"ModerationData:moderation_data:3608815"},"body":"I decided to leave the fridge in the RV and work on it. I put the living room couch slide out and it gives me plenty of room. I put some protection down on floor. Then I put two 2x4's and a piece of foam on it. So I could put the top face of fridge on it so it would hold the handles off the floor. I ordered the cooling unit yesterday morning. I got an email from Cooling Unit Warehouse this morning saying it shipped. This afternoon I got a text from FedEx saying they have it and I will get it tomorrow. Very fast. The only way I could put a fan in would be inside the access panel. Is it a good idea to put a fan in there? Or would it be better to put one above the fridge in the roof vent? Thanks","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-15T16:03:26.000-07:00","lastPublishTime":"2023-06-15T16:03:26.000-07:00","metrics":{"__typename":"MessageMetrics","views":378},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:TechnicalIssues/message:3608760/message:3608815","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1738256407000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1738256407000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1738256407000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1738256407000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1738256407000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1738256407000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1738256407000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1738256407000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1738256407000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1738256407000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1738256407000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1738256407000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1738256407000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1738256407000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1738256407000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1738256407000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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