Forum Discussion
timsrv
Jan 25, 2007Explorer
javaseuf wrote:
Dometic has no intention of replacing the cooling unit in this recall. All Dometic will do is install a cup designed to capture leaking coolant so it can't spread towards the gas burner and cause an explosion.
If your out of warranty Dometic develops a leak because of this defect, they will do nothing since the refer is out of warranty. Check out the latest Sticky's at the beginning of the 5th-Wheel form for an up-date.
BTW, I just sent Dometic $189.00 for the 3-year extended warranty to be sure my POS refer is covered for a while.
I read through the stickies you referred to (at least I think they were the ones). Based on what I read it wasn't clear if they were going to pony up and pay for cooling units that failed out of warranty or what. The information on Dometic's website says:
"If you previously paid to repair or replace a Dometic refrigerator that failed due to this defect, you can be reimbursed for your costs pursuant to Dometic“s Pre-Notification Reimbursement Program. To be eligible for reimbursement under that Program, you must complete and submit the required form and provide the necessary documentation. The Program and form can be obtained by calling 1-888-446-5157"
I got the impression by reading this that they are offering to pay some sort of reasonable compensation. It doesn't go into detail about age of refer, or warranty status, but I would assume they are talking about beyond warranty. After all, why would someone pay out of pocket for repairs on a unit that was still under factory warranty? Tim
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