Forum Discussion
timsrv
Jul 25, 2007Explorer
hyrax, I run a repair business and it's been my experience that Dometic will replace that cooling core free of charge. The stipulation is that the failure needs to be recall related. The biggest problem my customers are having right now is getting new cooling cores. Whenever I try to get a free one for a recall or warranty job, there is a 5 - 7 week waiting period (Dometic claims back-order problems). So far I haven't had any problems getting these same cores I'm paying for, but those are coming through my wholesale distributor (not directly through Dometic). I have had 2 customers now that could have been covered under recall rules, but they just gave up and purchased new refers using their own money. It was simply more important for them to have a working refer right away than to deal with Dometic for 2 months.
You can get an RM2862 (that will fit correctly) for around $1,100. If you must have the NDR1062, those should be priced under $1,600. If you need an ice maker, both are available with that option, but that will add another $200. There can be variables on installation, but the average cost should be around $150 - $200. If you're simply having a new cooling core installed, the total cost (pts & lab) should not exceed $1,000. Good luck with your problem. Tim
You can get an RM2862 (that will fit correctly) for around $1,100. If you must have the NDR1062, those should be priced under $1,600. If you need an ice maker, both are available with that option, but that will add another $200. There can be variables on installation, but the average cost should be around $150 - $200. If you're simply having a new cooling core installed, the total cost (pts & lab) should not exceed $1,000. Good luck with your problem. Tim
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