Forum Discussion
Chris_Bryant
Sep 16, 2008Explorer II
brandijones wrote:
They told me for the 3 Year Warranty, I had to show where I had it inspected once a year, with all the paper work from the service centers. It says exactly, "This warranty requires the original purchaser to provide preventative maintenance on a yearly basis, starting at the anniversary of his date of purchase. The original purchaser must keep a record of the Preventative Maintenance to keep the warranty in effect."
That's actually bogus- they have to be able to show that the lack of maintenance caused the failure, which is did not.
Did Dometic tell you this or did the service center?
Keep after them- they have to fix it under warranty, though you might have to find a different service center.
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