Forum Discussion

whiteeye42's avatar
whiteeye42
Explorer
Jul 28, 2018

door lock recall

A couple years ago they had a door lock recall on the FIC locks i put in a request for the free replacement lock but never received them did any of you that may have requested them ever receive them.
  • Being that there is no time limit on recalls you might consider filing again.
  • whiteeye42 wrote:
    A couple years ago they had a door lock recall on the FIC locks i put in a request for the free replacement lock but never received them did any of you that may have requested them ever receive them.


    That FIC Recall was nearly 5 years ago in Sept 2013.
  • Got mine ages ago. Seems like it took about 6 months from the time I submitted the paperwork.
  • I got mine.
    It took a while as they were very backed up with service orders.

    I do have to say, in spite of it taking a while, kudos to FIC for standing behind their product and sending out free replacements.

    I suggest you contact them and ask what happened to your request.
  • I got mine, they even sent one with the key number I requested.

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