Our steps normally come out and stay out when I open the door to exit after stopping the engine. I've been sitting in my winter site for a few months. Started the engine. After I turned it off and ...
This is a long shot guess. My steps are also automatic and they run off the chassis battery. There's probably (I hope) some sort of circuitry that prevents the steps from working automatically if it detects the chassis battery is at a low SOC. Do you recall when they stopped working? Was it after a long time between when the chassis battery was last recharged by any means? Then after you drove it, the chassis battery got charged and the steps started working? Is that your scenario?
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