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JonnyJumpUp's avatar
JonnyJumpUp
Explorer
Aug 17, 2021

Evaluating Damage from Leak

Hoping for a some input on a front cap leak.

In July a few days after a weekend of heavy rain I noticed new bubbling on the wall paper on the front left wall of the camper. I believe this is evidence of a leak. My dealer had the camper for ~3 months prior for warranty work- so I cannot positively say when this occurred.

I had the camper scheduled for MORE warranty work on an unrelated item and asked them to take a look at the suspected water damage while they had it.

They are now recommending to remove all interior panels from the front of the RV (front wall and sidewalls where it meets the front). This includes ripping out cabinets, beds, appliances and other items against these walls. They have not made any sort of holes in the walls beyond peeling back a small section of wallpaper. Wood behind is not clearly stained beyond the glue from the wall paper. The service tech says his recommendation is based on experience. Based on some of their past evaluations for warranty work the info from service has not been 100% accurate. I am a bit skeptical. The wall doesn't feel spongey. I can't smell mold or any other off smells.

My thought is to cut a few small pilot holes and get a look a the insulation interior of the walls.

17 Replies

  • jdc1's avatar
    jdc1
    Explorer II
    JimK-NY wrote:
    When you buy an RV, it helps to research the manufacturer's responsiveness to warranty issues. A new RV should not leak. The buyer should not have to seal the front cap on a unit that is new enough to be under warranty. I would get a lawyer.


    Ditto.
  • The builder did a bad job of sealing, but any leakage has not had time to rot things. It helps if the structure is aluminum instead of wood. You need to find out just how wet it is how far down. Sealing is not hard, but then it is still wet below inside the walls and won't dry out.

    The dealer has to get the builder's approval for any warranty work. If the dealer does work you want without approval from the builder, you pay.

    If the dealer is too busy, sometimes the builder will allow the work to be done elsewhere at a place they have relations with.

    Normally it is not worth it IMO, but with warranty work on other things already, consider buying extended warranty coverage if available in case that is a "lemon".
  • When you buy an RV, it helps to research the manufacturer's responsiveness to warranty issues. A new RV should not leak. The buyer should not have to seal the front cap on a unit that is new enough to be under warranty. I would get a lawyer.
  • Unfortunately we have been arguing about warranty for the last month.

    Manufacturer said its my fault for not sealing the front cap but the dealer had the trailer for the 3-4 prior months (aka all winter) so I didn't have a chance to catch it.

    Dealer says its not their problem and continues to push on the manufacturer. It just moves real slow.


    Thus i am starting down the road of how big a problem is this and can I fix it myself if need be. Camper is only 1 year old. Seems like it wouldnt have been able to get that bad that fast?
  • Also check the floor at the front for water damage. A friend had that on the front wall and it turned out the front part of the floor where the front wall joins up had a 2 x 4 along there that was soaked through and it was all just a mess. Big DIY job I helped with.

    If the Rv is still under warranty let them get at it including the front floor area. If you need your rig for camping, consider renting an RV instead of not getting that work done. It could be ugly behind that front wall all the way down.
  • Is the leak repair covered by warranty? If so, let them fix it. If you are on record as opposing what they want to do, it’s your responsibility when more damage is discovered IMO.
  • Let them explore all they want under warranty.