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Kayteg1's avatar
Kayteg1
Explorer II
Aug 17, 2017

Fantastic fan lube and CS

I remember FantasticFan from the past as company having FANTASTIC CS but heard lately that changed.
So my newly purchased Lance has one of their mid-series fan that did not work.
I troubleshoot it and beside some dirt on lid switch, the bearings were stuck with old grease and dirt.
I push-started the motor and it works now, but I know it needs lubrication.
Went via Fantastic site and nothing about their motor lubrication.
I emailed their support several days ago and nothing.
So when I will have to find way to lube the motor the hard way, I hope the company will not go under like others?

42 Replies

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  • SidecarFlip's avatar
    SidecarFlip
    Explorer III
    Aug 17, 2017
    My experience was just the opposite. Maybe calling and being cordial helps, not sure but... I'm on my third motor. The first one just quit, they replaced it no charge. The second one got noisy, they also replaced it no charge. The motor's case is spot welded together no taking it apart. I'd suggest a bit of machine oil applied to the upper bearing. This one works fine. If it didn't I'd call (and be nice) and I bet I'd get another.

    On all the replacements, they paid the return shipping and I had them in days.

    You get a lot more flies with honey than you do with vinegar.

    Each replacement came with a new fan too.
  • ScottG's avatar
    ScottG
    Nomad
    Aug 17, 2017
    Their service stinks now. I called with a similar issue (dead motor) and not only was there no lifetime warranty anymore, they didn't even want to sell it to me. Just gave me a P/N and told me to google it.
    BTW, the new style motor is noisier than the old one. (I had both in my TT and could compare them)

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