Forum Discussion
azjeffh
May 19, 2014Explorer
BobsYourUncle wrote:
Well, since all of you have had good service, I guess I chalk it up to
"Bobs Luck" :B:B
This thing really has been a piece of.... work.
Nah, Bob and Jeff's luck.
Bought a new FIC handle last November and installed it. Seemed to work ok but the keys were a bit tough to get in.
Come December and the night before we were heading off on a 10 night trip, one of the keys got stuck in the deadbolt, wouldn't unlock the door and wouldn't come out. Ending up yanking/wiggling it for better than 5 minutes before it came out. After the fact, put a different key in and it worked fine, put the suspect key in and it worked fine :?
Saw the recall and checked my keys. Yes, they were on the recall list. Submitted on online claim and waited over a month, nothing. Resubmitted it and let them know this was my second attempt. Received new locks a couple weeks later.
Have the new locks and once again am struggling to get the keys in at times. Just bought some graphite, we'll see if it helps.
Yes, poor quality IMO.
Good luck.
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