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Poppy2003's avatar
Poppy2003
Explorer
Jan 15, 2021

Firman Generator

I bought a dual fuel generator from Costco, not planning to use it till 2021 July, can I just leave it in the box it came or do I need to open fill oil and start it??, I tried calling Firman several time no one answered or returned my calls, help please, thanks.
  • Either you're not a Costco member or you've never returned anything. In my experience, Costco always refunds the purchase price. Your statement "Lifetime warranty only works if there is a replacement at the store" is incorrect.

    My generators will be open and running long before I leave.
  • MRC54 wrote:
    I have two still in the box sitting in the garage. Leaving on our full time adventure May 1.

    Costco provides lifetime returns on everything they sell, except for electronics (TV's, laptops, etc). Per Costco, generators do not count as electronics.

    Gotta love Costco!


    Appreciate your response , yes Costco does stand by its products, so I'm going to leave it in the box and will only load it in RV when we ready to hit the road. We are planning on visiting all National Parks this summer God willing. Good luck in your travels.
  • FYI: My buddy just bought a firman from costco. The first one had cracked plastic on each end of the lifting handle. He returned it and they sent a new one. It too had tiny cracks starting to form near the handle again. Then when started and broken in, it is not running smoothly. Surging under light to no-load conditions. We are gonna use it this weekend and if it doesn't smooth out its going back again.

    Edit: this is the 3200/2900 dual fuel model.

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