Forum Discussion
jrkowalski
Apr 18, 2017Explorer
horton333, I appreciate your feedback. The generator is brand new with the original spark plug, I called the tech support line & they said they never heard of this issue and suggested a filter as well. They said generators produce "dirty" power. I read them their own language from the manual & let them know this was one of the reasons I bought it. "Our Platinum Portable Generators contain low
THD (Total Harmonic Distortion) alternator technology, which produces “Clean Energy”
with a Sine Wave Distortion of 5% or less! With this “Clean Energy,” all of your sensitive
tools and equipment can be powered safely, without the risk of damage!"
I will check the "shield" as you indicate to see if it came loose.
THD (Total Harmonic Distortion) alternator technology, which produces “Clean Energy”
with a Sine Wave Distortion of 5% or less! With this “Clean Energy,” all of your sensitive
tools and equipment can be powered safely, without the risk of damage!"
I will check the "shield" as you indicate to see if it came loose.
About Technical Issues
Having RV issues? Connect with others who have been in your shoes.24,341 PostsLatest Activity: Dec 05, 2025