Sorry. Been too busy with other problems to get back before now.
Yes, I have a Carriere A/C unit. I have a Surburban furnace on the ground floor. Yes, I have a remote which manages A/C, heating, Fan, and something else I can't remember. The green light indicates something has been set by the remote.
The furnace does work, but for example, we went out this evening, leaving the remote temp set at 66F. By the time we got back in the late evening, I'd say the inside temp was in the 50F range (it gets cold at night in AZ !)
So I cranked up the remote to 75F. Nothing happened. I directed the remote to the ceiling A/C area and turned the remote/furnace OFF. I then pointed it again and clicked the button on the remote to turn the furnace on. It came on, and started to heat the trailer. As it was working, I set the temp on the remote to 66F and I'd say it did go off at about that temp after 10 mins or so.
Notice to turn the actual REMOTE off, you have too point it to the floor, and click the OFF button.
Now we have noticed that if we leave it at 61F for the night, our usual practice, the furnace does come on and go off a couple of times.
It seems that the furnace will only turn on, when it is a long way below what you have set it to turn on. Or when I turn the upper temp way above what it is now.
Does this help in your diagnosis as to why it's not coming on when the temperature drops below what we have set it ? Thanks for suggestions