Help needed with Norcold N611 Problem
I have a 2012 North Trail (Heartland) with a Norcold Model N611 fridge.
The refrigerator runs perfectly on electricity but only intermittently on gas. It is hard to start. It tries. You can hear it going "gulp, gulp gulp" then the green and yellow lights come on. Sometimes it will catch on the 2nd or third try and run for up to six hours before it cuts off and we have to start the process all over. Sometimes it won't start at all. If you leave it alone for a while it may start on the first try or it may not start at all even after several resets. When it runs it cools properly. I know nothing about fridges except how to open the door. The dealer says it is the altitude--something that was not mentioned when I brought the rig. My 2002 Cub's fridge never missed a beat even at 10,000 feet. Surely a newer model should do at least as well. I think the dealer is blowing smoke. Can't a fridge can be adjusted for the altitude? Water heaters and ovens can.
I desperately need some ideas before I take the trailer in again. Does anyone have a Norcold that works on gas above 8000 feet? Has anyone else had this sort of problem with a fridge? Some suggestions using the appropriate technical terms would really help. Last time the technician didn't even listen when I did my gulp, gulp, gulp refrigerator impression. It was running on gas when I picked it up. I paid $90 for him to "vacuum" it out but when I took it camping 2 weeks later it worked no better.
The refrigerator runs perfectly on electricity but only intermittently on gas. It is hard to start. It tries. You can hear it going "gulp, gulp gulp" then the green and yellow lights come on. Sometimes it will catch on the 2nd or third try and run for up to six hours before it cuts off and we have to start the process all over. Sometimes it won't start at all. If you leave it alone for a while it may start on the first try or it may not start at all even after several resets. When it runs it cools properly. I know nothing about fridges except how to open the door. The dealer says it is the altitude--something that was not mentioned when I brought the rig. My 2002 Cub's fridge never missed a beat even at 10,000 feet. Surely a newer model should do at least as well. I think the dealer is blowing smoke. Can't a fridge can be adjusted for the altitude? Water heaters and ovens can.
I desperately need some ideas before I take the trailer in again. Does anyone have a Norcold that works on gas above 8000 feet? Has anyone else had this sort of problem with a fridge? Some suggestions using the appropriate technical terms would really help. Last time the technician didn't even listen when I did my gulp, gulp, gulp refrigerator impression. It was running on gas when I picked it up. I paid $90 for him to "vacuum" it out but when I took it camping 2 weeks later it worked no better.
