Forum Discussion
- SkiMoreExplorerThanks for the post. Mine was right in the middle of the range.
- silvercorvetteExplorerThanks for the heads up will check serial numbers tomorrow
- carldrv2004Explorerlooking to get info from anybody who has installed a eu 6500is generator in a 5th wheel and if soo looking for ideals have proper location just need pics if anybody has any on ideals for making this a permanent fixture of the coach.thanks!
- robert3Explorer
Les Curren wrote:
And Honda never even bothered to send me a notice.
If you own an EU2000i and did not get a letter from Honda about the recall, there are a number of reasons:
1. Your unit was not in the effected range. Nearly all units that are part of this recall campaign were manufactured in the last 18 months. Honda only sent out letters to customers with units in the effected range.
2. If your unit was in the range, it's possible your name and address were never registered with Honda at the time of sale. If you bought from an independent dealer, they often do this for you. If you bought a a big-box store, such as Camping World, it may not have been done, but there is a postage-paid card in the box you can always complete and drop in the mail. You can also just call Honda direct with the serial number and data of purchase and register over the phone. Bottom line, Honda can only contact customers who registered their generators.
3. Here's a link with full details and FYI about the recall and possible work needed. Have the serial number off the back of your generator's case handy to see if your unit is in the effected range:
Honda EU2000i Recall Bulletin Complete (FYI, not DIY)
4. You can contact Honda Customer Relations (770.497.6400)for more information, or just ask me. I work for Honda and will help out any way I can.
-Robert@Honda
Caveat: I work for Honda, but the preceding is my opinion alone. - Les_CurrenExplorerEvery body seems to be happy that they have had a possible hazard elimanated.
Lets see,we the consumers buy a product from a company with the promise that if it is proven to be faulty than they will remedy the problem. Unfortunately it is at the consumers expense. It costs Honda as much as five minutes of a techs time and the consumer maybe as much as two hours of their time plus the cost of delivery and pick up.
Now you tell me, who created this problem to begin with and who's taking it in the shorts. This is the third recall that I have had to answer to this year alone. And one of them was the Dometic reefer recall on a houseboat. Well it didn't get taken care of but now I find that if I sell the reefer or the houseboat with the reefer in it I am subject to criminal prosecution. Thats our government really looking out for the American consumer. And all three of the recalls were from foreign companies. And Honda never even bothered to send me a notice. - Reddog1Explorer II
805gregg wrote:
I did mine myself in less than 5 min.
Got photos? - big78fordExplorerI just bought a pair last Friday, checked serial numbers and they are included. Went to the web site and it said if there was a green dot on the box, it was already done. Both boxes had green dots, guess I'm good to go.
- 805greggExplorerI did mine myself in less than 5 min.
- RambleOnNWExplorer IIIt would be great if the title was changed to "Honda EU2000i Generator Recall". Other Honda models such as the EU1000i and EU3000i are not affected.
- BobWandererExplorerMine is way older than them numbers, with EAAJ 1585615.
I guess I am good, but I will look at the clamps anyways.
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